Provide reliable and compassionate communication during unexpected events. We will work with you to evaluate your needs during high and low call-volume times and implement layers of protection to ensure every call is answered. With services available 24 hours a day, seven days a week, your policyholders will be handled with the care they deserve during times of distress. Rest assured that when the next disaster hits, your policyholders' calls will be answered quickly and efficiently with the level of care they need. Get started today.
Become a customer-focused brand with a caring and professional voice 24 hours a day, seven days a week. Our agents receive hours of trial call training within your field to ensure they can handle each interaction professionally and with the highest level of care. All agents are held to the highest standards, enabling us to deliver a customer experience that exceeds call answering service standards.
The ProComm Difference
We assign a dedicated communications expert who will come onsite to develop a comprehensive communications plan that puts your customers first. Your communications expert will create a full end-to-end solution that assesses your current needs, evaluates any areas of improvement and will offer solutions that will build your business into a customer-focused brand.
Our technology-centric background allows us to use state-of-the-art technology that exceeds industry security standards. Our practices and technology are certified and maintained by these leading security organizations to ensure your information is safeguarded.