How It Works

Connecting Customers With Support

ProComm delivers a customer experience that grows your business into a brand with a personal touch. We deliver a compassionate end-to-end experience that ensures all of your calls are handled with highest level of care. With a talented team of certified agents representing your brand, you can rest assured every single call will be answered on time, every time.

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How We Work

We will work one-on-one with you to create a communications strategy that is tailored around your needs. Whether it is a marketing campaign, call overflow or virtual reception - we'll work with you to achieve your business goals.

1

We use your existing phone number, or create a new one for you.

2

We become an extension of your business.

3

Someone places a call during or after business hours.

4

Our trained agents take the call and can:

  • Alert you immediately
  • Connect the caller
  • Take a message
5

We email you a summary of all calls, outlining each conversation, duration and urgency.

Why Choose Us

Our agents go through hours of training to deliver professional and compassionate interactions that your customers expect. We will work with you to create a tailored communications strategy that showcases your company’s strengths, and will grow your brand through superior customer service.

Cost-Effective

Develop a custom strategy that uses only the services your business needs. With a tailored program built around your needs, your investment will be streamlined to ensure you get the highest level of services at the most affordable prices available.

Communication Services For All

Grow your business with a communication strategy that will evolve as your business needs grow. Our experts will seamlessly deploy a comprehensive communications program, and deliver high-level assistance whenever a question arises.

High-Level Certifications

Rest assured your information is protected by HIPAA compliant, state-of-the art technology using top industry level certifications. Your customers' conversations will be encrypted and backed up daily to ensure all interactions are kept safe and confidential.

A Partner You Can Trust

Our technology-centric background allows us to use state-of-the-art technology that exceeds industry security standards. Our practices and technology are certified and maintained by these leading security organizations to ensure your information is safeguarded.

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Ready To Create The Connection Your Customers Deserve?

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